Our time is valuable as is yours. We require a credit card to make an appointment to avoid no call no shows. A $20 fee will be charged to no call no shows. We love our clients and love them more when they let us know they cannot make a session. If you contact us, at least 12 hours prior to your appointment, to let us know you cannot make the appointment we will not charge you. This is non-refundable. We will consider exceptions for extenuating circumstances, but please treat our time as your time. By making an appointment you agree to be charged if you do not contact us. 303-421-5714 / contact@regenlaser / www.regenlaser.com. Thank you for your consideration.